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TERMS & RULES

Welcome to our website. If you continue to browse and use this website (www.gm-tools.eu), you are agreeing to comply with and be bound by the following terms and conditions of use.

This website, www.gm-tools.eu is owned and operated by M-HURT ("We", “Us”). We are committed to protecting and respecting your privacy. Any use of the words “you”, “your” or similar expression shall mean any user of this website.

About Us

1. All Goods are provided by M-HURT.

2. We are registered in Poland and have our registered office and main trading address: at M-HURT, Nadbrzeżna 20, 48-130 Kietrz, Poland.

3. Our NIP No.(Tax Identification Number) is 7481440577

4. Our REGON No.(National Business Registry Number) is 160127759

5. Our contact details are:

e-mail: contact@gm-tools.eu
phone: +48 77 485 58 28
 

Your status

By placing an order with us, you warrant that: You are legally capable of entering into binding contracts, You are at least 18 years old and the information you provide to us during the process of placing an order for Goods is accurate, complete and not misleading.

Application

1. If you are purchasing Goods via our website, no contract for the supply of Goods will come into existence until we despatch the goods.

2. Each order for Goods by you to us will be deemed to be an offer by you to purchase Goods subject to these terms. Each order placed by you to us for Goods and accepted by us will constitute a separate contract.

3. You must ensure that the terms of your order and any applicable specification are complete and accurate.

4. These terms will be incorporated in the Contract to the exclusion of all other terms and conditions. They supersede all prior dealings, negotiations, representations or agreements between us in respect of the subject-matter of the Contract whether written or oral.

Goods and Orders

1. All Goods offered by us are brand-new and include 23% VAT(Value Added Tax).

2. All Goods supplied by us are subject to availability. We reserve the right in the event that we cannot supply you with the Goods that you have ordered, to supply you with substitute goods of equivalent or matching quality

3. In the eventuality that an item is out of stock we will notify you immediately and inform you of an estimated delivery time.

4. Any personal data you upload to the website due to placing an order will be considered confidential. We will not use, copy or distribute to third parties your personal data.

Returns, Refunds and Warranty

Here at GM-Tools we aim to exceed all of our customers expectations. However, we do realised that from time to time, you may need to return or cancel and item that you have purchased. Please see the points below:

1. We know in our shop that you can change your mind, then most items (excluding special offers and sales) can be returned within a 21 days period, which starts from the day after you receive your order. You´ll need to write us regarding any returns/cancellations.

2. Your money will be refunded within 14 business days after we receive your package. Shipping costs are paid by the customer. Returned items need to be in its original packaging and must be unused.

3. Please return your items to us within 14 days of your notice to the following address:

M-HURT

Nadbrzeżna 20

48-130 Kietrz

Poland

4. We must be informed of any return issue within 14 days of the original purchase date. If you cancelled the contract, we will process the refund due to you as soon as we receive the Goods from you. We will refund the price of the Goods, including the cost of sending the Goods to you.

5. Any Good(s) returned must be in a re-saleable condition and in the original packaging with any documentation as supplied.

6. The Good(s) must not have been fitted, run or tested on the vehicle. If the item has been fitted, run or tested, then the return will be processed as a warranty claim.

7. The buyer is responsible for all return postage costs.

8. We will normally refund any money received from you using the same method originally used by you to pay for your purchase.

9. All of our Goods come with a minimum 12month manufacturers warranty (unless otherwise stated).

10. If Goods become faulty during the period of the Warranty for reasons unconnected with your acts, omissions or misuse of the Goods, you must notify us in writing and return such Goods to us. Such Goods shall be returned to the manufacturer for review and testing. Based on the manufacturers opinion we will repair (or at our sole option) replace such Goods with the same Goods, without charge or not provide any of the aforementioned. The manufacturers opinion shall be final and binding and we shall have no further liability to you. We ask to allow up to 14 days for a warranty claim to be carried out. We do aim to have all claims resolved as quickly as possible.

11. Where a warranty has been rejected we will notify you by email. We shall then store the product(s) for 3 months. If you have not arranged collection after that period of time we may dispose of the item.

12. Where a warranty has been rejected you are responsible for all return postage costs.